- Global Market leader in Medical Devices Industry
- Regional opportunity, dynamic and professional development-oriented environment
About Our Client
The client is a prominent player in the medical industry, recognised for its development and manufacture of cutting-edge technologies and offer specialised treatments. They are committed to support healthcare professionals with innovative products.
Job Description
- Install and set up medical devices and equipment at customer sites, ensuring proper functioning and compliance with specifications
- Perform maintenance on medical devices to minimise downtime and ensure optimal performance
- Provide on-site and remote technical support to customers, troubleshooting and resolving technical issues efficiently
- Train end-users on the proper use and maintenance of medical devices, ensuring they can operate equipment safely and effectively
- Ensure all service activities comply with regulatory standards and company policies, including safety protocols and quality control measures
- Build and maintain strong relationships with customers, understanding their needs and providing exceptional service to enhance customer satisfaction and loyalty
- Work closely with other departments, such as sales and technical support teams, to ensure seamless service delivery and address any cross-functional issues that may arise
- Stay updated on the latest industry trends, product updates, and best practices to continuously improve service quality and efficiency
The Successful Applicant
- Experience Field Service Engineer/ Service Engineer, preferably with a focus on Laser devices
- Strong understanding of the medical device equipment
- Demonstrated experience in product demonstration and training, with a proven ability to build rapport with Healthcare Professionals
- Excellent communication, presentation, negotiation, and interpersonal skills
- Ability to work independently with minimal supervision
What's on Offer
We offer a competitive compensation package, including a base salary, bonus potential, and a comprehensive benefits package. You will also have the opportunity to work in a fast-paced and dynamic environment, making a real difference in the lives of patients.
Contact
Vanessa Chan (Lic No: R2197577/ EA no: 18S9099)
Quote job ref
JN-062024-6463163
Phone number
+65 6643 9742
Michael Page International Pte Ltd | Registration No. 199804751N
