Responsibilities:
• Support and Maintenance of Alliance Messaging Hub (AMH), SWIFT Alliance Access (SAA), SWIFT Alliance Gateway (SAG), Swift net Link (SNL) and hardware Security Module (HSM).-Troubleshooting the messages and process the user’s message.
• Working on monthly maintenance changes and updating the SWIFT system with security patches and annual upgrades.
• Engage in Implementation of Standard Release (SR) projects each year.
• Help the Users/Clients in SR Projects.
• On-boarding client back office applications with SWIFT interfaces
• Addressing the BAU user queries on the status of the message and NACK reason and the various other issues related to swift format.
• Engaged with Documentation and generation of MTTM for each Incident we face for the application.
• Engaged in setting up the communication channels i.e WebSphere MQ, creating MQHA message partners, defining routing rules and keywords to facilitate movement of the messages through proper authenticated process.
• Working knowledge of Change Management and Incident Management tool like BMC Remedy
• Active participant for priority incidents, change requests and disaster recovery management
• Use JIRA and confluence efficiently for each project.
• Maintenance and support of the critical swift payments applications
• Provided full lifecycle support to clients from initial client interaction and requirements analysis through design, testing, debugging, implementation, and integration
• Provide ongoing application enhancement, support and troubleshooting.
• To customize our product to satisfy Client’s requirement, includes changes in the existing codes for adding new functionalities. Client meetings, understanding their problems and solving them immediately has been a normal practice.
Requirements
- Bachelors Degree, with background in Computer Science, or at least 8-10 years’ working experience as equivalent
- Demonstrated 8+ years’ progressive management experience, including large-scale Project & Programme Management.
- Prior experience in managing payment interface to streamline automated redemption and dividend payments through SWIFT.
- Prior experience in managing core banking applications – Flexcube / CRM Siebel.
- Experience in particular projects involving Swift Messaging, Swift Interfaces Websphere MQ mandatory
- Ability to liaise and communicate effectively with both technical engineers and business users
- A confident and self-aware leader with a high degree of independence
- Direct responsibility of Project / Programme budgets of >$10 million
- Executive-level communication skills with excellent written and verbal communication.
- Ability to multi-task and perform well under pressure
- High level of drive, integrity, persistence, edge, can-do attitude, pro-activeness and maturity
- Project Management Professional (PMP) / PRINCE II certification is a plus.
