1. Technical Skills: Application RHEL Upgrades
- Operating Systems: In-depth knowledge of RHEL (Red Hat Enterprise Linux) and OS upgrade processes.
- Change Management: Experience preparing and submitting forms for change review boards.
- Vendor Coordination: Ability to coordinate with application vendors and troubleshoot issues.
- Incident Management: Skills in logging and following up on incidents for resolution and closure.
2. Organizational Skills
- Project Management: Ability to manage multiple tasks, prioritize, and ensure timely completion.
- Documentation and Reporting: Strong documentation skills for creating inventories, checklists, and daily progress reports.
- Approval Processes: Familiarity with approval processes and required documentation for data center changes.
- Coordination: Coordinating with various teams, including building management, application vendors, and project teams.
3. Communication Skills
- Vendor Communication: Clear and effective communication with vendors to ensure accurate configurations and timely problem resolution.
- Team Collaboration: Ability to work closely with internal and external teams, providing technical guidance and support.
- Reporting and Escalation: Providing daily reports on progress and escalating issues when necessary.
- Documentation: Clear and concise documentation for change requests, incident reports, and technical guidance.
Ideal Candidate Profile
- Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Certifications: Relevant certifications such as Cisco Certified Network Associate (CCNA), CompTIA Network+, Red Hat Certified Engineer (RHCE), or equivalent.
- Experience: At least 3-5 years of experience in data center operations, network management, and RHEL administration.
- Skills: Proficiency in networking, hardware management, wireless networking, RHEL upgrades, troubleshooting, project management, and technical documentation.
