a. Data-Center Refresh
- Networking Knowledge: Understanding of network devices, configuration backup, and power management.
- Hardware Management: Experience with device installation, rack mounting, and device shifting.
- Data Center Operations: Familiarity with data center environments, including air conditioning and power assessments.
- Documentation: Ability to prepare and maintain detailed documentation for approvals, inventories, and checklists.
- Vendor Management: Experience working with vendors for configuration updates, device removal, and disposal.
- Troubleshooting: Strong troubleshooting skills for technical guidance and issue resolution.
- Storage Media Handling: Knowledge of secure media disposal processes.
b. Wireless TR (Technical Refresh)
- Wireless Networking: Knowledge of wireless network planning and access point configuration.
- Power Assessment: Understanding power requirements for network devices.
- Testing and Implementation: Experience designing test plans, performing access point testing, and implementation.
- Asset Management: Skills in managing and documenting asset movements and inventory.
2. Organizational Skills
- Project Management: Ability to manage multiple tasks, prioritize, and ensure timely completion.
- Documentation and Reporting: Strong documentation skills for creating inventories, checklists, and daily progress reports.
- Approval Processes: Familiarity with approval processes and required documentation for data center changes.
- Coordination: Coordinating with various teams, including building management, application vendors, and project teams.
3. Communication Skills
- Vendor Communication: Clear and effective communication with vendors to ensure accurate configurations and timely problem resolution.
- Team Collaboration: Ability to work closely with internal and external teams, providing technical guidance and support.
- Reporting and Escalation: Providing daily reports on progress and escalating issues when necessary.
- Documentation: Clear and concise documentation for change requests, incident reports, and technical guidance.