Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Purpose
A network engineer with level 2 network support role, mainly on Data Centre and campuses network
Key Accountabilities
- Accountable for project delivery within costs, scope, and schedule
- Accountable for level 2 network support for troubleshooting network operational issues relating to Data Centre and campuses network
Responsibilities
- Responsible to plan, coordinate, and work with various vendors for network deployment to Data Centre and Campus network setup.
- Responsible for network asset, network IPs, circuit, and inventory management
- Responsible to work with the respective network vendors’ support teams for the troubleshooting, identification, and resolution of network problems.
- Responsible for network devices, as well as appliances, vulnerability review and assessment
- Responsible to work on the network engineering and design for new initiatives.
- Responsible to work with respective countries’ s network team members on the review of network architecture and design, troubleshooting, as well as to work on the replacement of EOS network system or devices.
- Ready to be on call for 24x7 support.
- Prepare network configuration for network deployment.
- Implement change during green zone hours.
- Assist Level 2 & 3 Engineers during problem determination and resolution when necessary.
- Track and ensure network configuration security compliance and fixes are applied within schedule.
- Hands on experience in Network Monitoring servers like Grafana, Nagios, Netbrain, Kibana etc.
Requirements
- Bachelor's degree in engineering or diploma in IT or equivalent
- 10 years of network engineer experience with the following skills and competencies:
- Knowledge and experience on IP addressing and subnetting
- Experience with coordinating with multiple vendors for network deployment and project management
- Experience in trouble shooting in different platforms on network.
- Experience with onsite support for network deployment like ACI , SDA , Huawei Imaster , F5 and Wireless technology
- Knowledge and experience in using network management systems, i.e. Cisco SDA, Huawei iMaster and 5G Wireless technology.
- Knowledge and experience in employing and using various networking trace tools, i.e. Sniffer, Wireshark, riverbed net profiler, NetBrain, Gigamon, ELK etc.
- 5 to 10 years of experience in supporting complex banking IT environment or equivalent
- Must be willing to work 24*7 depending on the work schedule
- Pro-active, dynamic and with good analytical/conceptual thinking
- Meticulous, dateline oriented and able to prioritize and multi-task
- Able to work in a fast-paced environment
- Hands on knowledge of advanced routing, switching and other network infrastructure technologies
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
