Position Overview
Our client is a prominent healthtech company seeks a versatile and adaptable individual to join their ranks. They are seeking an experienced and skilled in-house IT support specialist / team lead to provide comprehensive support for SAP and related systems. This role involves managing and troubleshooting SAP SuccessFactors and Concur applications, overseeing integrations with external systems and ensuring compliance with government regulations.
Roles and Responsibilities:
- Provide in-house IT support with a focus on SAP and related systems.
- Manage and troubleshoot SuccessFactors and Concur applications.
- Act as a subject matter expert on the SAP SuccessFactors, SAP Concur, SAP Business Technology Platform (BTP) , SAP ECC Payroll and integration with SAP ECC.
- Define business issues, data challenges, and solutions to fit business requirements.
- Identify breakdowns in technology and business processes.
- Understand the processes and specifications of each assigned system.
- Engage and collaborate with technical teams across projects.
- Collaborate with other IT team members to resolve issues and improve system efficiency.
- Prepare requirement specifications (functional and non-functional), use cases, and business process recommendations.
- Perform configurations and customization in the system and updates relevant documentation as per user’s requirement and process.
Requirements and Qualifications:
- The candidate should process at least a Degree in Computer Science, Engineering, Business or Equivalent.
- Have experience in all phases of system implementation lifecycle (requirements gathering, design, and build, testing, go-live).
- At least 7 years SuccessFactors experience with minimum 1 full cycle in SAP SuccessFactors implementation.
- Proficiency in SAP SuccessFactors and Concur with good work experience in managing systems releases, instance strategy, data security, change/release management, tracking and reporting.
- Experience in payroll migration from SAP ECC to S4/HANA or other platform would be a plus
- Strong vendor management skills, including overseeing vendor relationships and activities.
- Strong problem-solving skills and attention to detail.
Interested applicants please send your resume in MS Words format to [email protected] and attention it to Elvina Loh.
Short listed candidates will be notified.
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