We are seeking a dedicated Administrative Assistant to support our Medical Social Worker team at St. Andrew’s Nursing Home (Tampines North) on a 6-month contract basis. The role involves providing essential administrative support to ensure efficient operations within the medical social work department, contributing to the well-being and care of our residents.
Responsibilities:
Documentation and Records Management:
- Maintain accurate and organized client records and files in compliance with nursing home policies and regulations.
- Assist in preparing and updating resident care plans and related documentation.
- Ensure confidentiality and security of resident information.
Scheduling and Coordination:
- Coordinate appointments and meetings for the medical social worker, residents, and their families.
Communication and Correspondence:
- Manage incoming calls, emails, and inquiries, directing them appropriately.
- Draft and distribute communications, memos, and announcements to residents and staff.
Data Entry and Reporting:
- Input resident data into electronic health records (EHR) and maintain accurate records.
- Assist in generating reports and compiling data for analysis as required by the medical social worker.
Support Services:
- Assist in preparing materials for presentations, resident meetings, and family conferences.
- Maintain inventory of office and medical supplies, ensuring availability for resident care needs.
Qualifications:
- Proven experience (at least 1 year) in administrative support roles, preferably in healthcare or nursing home settings.
- Familiarity with MS Office (Word, Excel, Outlook). Knowledge in any electronic health records (EHR) systems would be advantageous.
- Strong organizational skills with attention to detail and accuracy.
- Excellent verbal and written communication skills, including the ability to interact effectively with residents, families, and staff.
- Ability to handle sensitive information with confidentiality and professionalism.
