EXEO Global Pte Ltd is the global headquarters facilitating the operational and strategic management of overseas subsidiaries for Tokyo Stock Exchange Prime listed EXEO Group, Inc in Japan.
Our primary business is in Managed IT services and the company currently has subsidiaries in the space of M&E engineering services, ICT infrastructure and supply chain technologies that have operations globally.
EXEO Global also continually invests in new businesses and technologies that complement the offerings of the Group’s companies.
For more information on EXEO Global Pte Ltd, please visit www.exeo-global.com
For information on EXEO Group, Inc, please visit: https://www.exeo.co.jp/en
Responsibilities:
- Provide technical support to end-users for hardware, software, and network-related issues, including installation, configuration, and maintenance of desktops and laptops.
- Conduct training sessions for end-users on the proper use of common shared services such as Microsoft Office and meeting room booking systems.
- Manage and maintain IT systems, including physical and virtual servers, and network devices such as firewalls and switches.
- Monitor system and network performance and implement solutions to enhance their efficiency and reliability.
- Manage inventory systems for computers, servers, and networks, and update system and network architecture and configurations accordingly.
- Conduct security assessments and implement fixes or controls to enhance the organization's IT security landscape.
- Assist in implementing IT policies and procedures to ensure compliance with industry standards and regulations.
Requirements:
- Degree in Computer Science, Information Technology or equivalent.
- Minimum 2 years of hands-on experience in providing support to end-users.
- Experience with security technologies such as Firewalls and end-point security software.
- Possess knowledge of basic network protocols and security standards such as TCP/IP, SSL/TLS, VPN, DNS and DHCP.
- Professional certifications such as MCSE, CCNA, CEH or CHFI is a plus.
- Good knowledge and ability to write shell script is a plus.
- Must be able to work in a team and independently with minimal supervision.
- Team player with collaborative skills to work with end-users and partners.
- Strong oral and written communication skills.
