Job Description
- Carry out all installation and project work that assigned and able to work after office and weekend. Manage all installation activities daily and installation costing.
- Carry out site inspection, safety and risk management, co-ordination with subcontractor and site meeting, to ensure all installation able to meet deadline.
- Plan and balance for efficacy and productivity by meeting organization goal to turnaround within 72 hours excluding weekends and public holidays.
- Maintain proper records of equipment history by customer and department both at site and also regularly update SOM to ensure real time.
- Prepare job sheets, seek customers approval / confirmation, co-ordinate with SOM to invoice with the correct spare parts.
- Co-ordinate with SOM & prepare quotations for the right decision maker and track.
- Ensure timely job sheet closure to speed up billing processes to reduce AR & inventory holding.
- Familiarize with the ISO 13485 & Bizsafe 3 procedure & always operate within the guidelines.
- Familiarize with all risk management processes and ensure compliance.
- Do it right first time and be aligned to aim for zero complaints.
- Plan & co-ordinate with customer/end user to reduce time & resource wastage.
- Prepare and decide all quotation & track for official purchase orders for breakdown repairs.
- Drive & comply to organization objective and always response time within 10 hours at site during office hours.
- Always communicate professionally with internal and external customer.
- Create competitive advantage by adding value to the organization through building strong relationship with biomedical engineers in key account.
- Conduct cross training internally to increase competency of other engineers and also organize & provide training for biomedical engineer departments.
Job Requirements
- Bachelor of Engineering / Diploma in Biomedical Engineering / Diploma in Computer Science
- At least 5 years of working experience in hospital environment or engineering consultancy firm
- Strong engineering and IT knowledge (AutoCAD, Microsoft Projects)
- Possess own transport
- Able to travel outstation or overseas when required.
Competencies
- Showing commitment to work and consistently producing the desired outcomes.
- Working positively, responsibly and sharing a sense of accountability.
- Displaying strong detailed knowledge of the product/service that you are involved in. Delivering expected outcomes by using available resources effectively.
- Fluent in English.
Attributes
- Be a natural multi-task person who has a positive and proactive attitude in problem solving.
- Passionate and energized, take initiatives and integrity are key requisites to this management position.
- Willing to work effectively in a team. Able and willing to openly share ideas, communicate effectively and meaningfully contribute.
- Possess and demonstrate an unwavering commitment to achieving goals and delivering optimal results.
- Embrace the idsMED values of Loyalty, Integrity, Balance, Care, Agility, Reliability and Entrepreneurship.
- Show a genuine desire to care for others, with a Happy, Engaging, Approachable, Responsible and Trustworthy personality.
