Responsibilities:
### Customer Interaction
1. *Greeting Customers*: Welcome customers warmly and assist them in the showroom.
2. *Understanding Needs*: Listen to customer requirements and preferences to suggest suitable products.
3. *Providing Information*: Explain product features, customization options, and pricing.
4. *Demonstrations*: Show customers samples and demonstrate how products work (e.g., operating blinds).
### Sales Process
1. *Sales Presentation*: Present products in an appealing way to encourage sales.
2. *Quotation and Pricing*: Provide accurate quotations and discuss pricing details.
3. *Order Processing*: Assist customers in placing orders, including customization details.
4. *Payment Handling*: Manage transactions, including payments and receipts.
### Product Knowledge
1. *Product Expertise*: Maintain in-depth knowledge of all products, materials, and customization options.
2. *Trend Awareness*: Stay updated on the latest trends in home décor and design.
### Showroom Maintenance
1. *Display Management*: Ensure that products are displayed attractively and the showroom is well-organized.
2. *Inventory Control*: Keep track of stock levels and report low inventory.
3. *Cleanliness*: Maintain a clean and inviting showroom environment.
### Customer Service
1. *After-Sales Support*: Provide excellent after-sales service, addressing any customer issues or concerns.
2. *Follow-Up*: Follow up with customers post-purchase to ensure satisfaction and foster repeat business.
### Administrative Duties
1. *Record Keeping*: Maintain accurate sales records and customer information.
2. *Reporting*: Prepare regular sales reports for management review.
### Marketing and Promotion
1. *Promotional Activities*: Participate in promotional events and activities to attract more customers.
2. *Feedback Collection*: Gather customer feedback to improve products and services.
### Coordination and Collaboration
1. *Teamwork*: Work closely with the design and production teams to ensure customer requirements are met.
2. *Vendor Relations*: Coordinate with suppliers for timely product availability.
These responsibilities ensure that showroom sales representatives provide excellent service to customers, maintain a well-organized showroom, and achieve sales targets.
Requirements:
- Minimum ‘O’ levels graduate
- Able to work in retail environment
- Possess basic computer knowledge
- Prior sales working experience is preferred
