The Cleaning Supervisor oversees several project sites and their team of cleaners and cleaning tasks. He/She supervises cleaners to carry out their work. He/She inspects the work area cleaned by cleaners. He/She manages work schedule of cleaners and reallocate work to cover absences. He/She ensures all cleaning equipment is well maintained and is safe for use. He/She checks on the stock level of cleaning materials and equipment. He/She must also be able to perform cleaning duties.
- Check cleaning equipment condition.
- Coach Service team.
- Coordinate and liaise with clients at worksite.
- Facilitate effective communication and engagement at the workplace.
- Handle complaints and feedback from clients.
- Handle reassignment of tasks when needed.
- Identify training needs for all cleaning staff.
- Implement work plans.
- Inspect work done by cleaners daily.
- Interact and build relationship with customers.
- Monitor and follow up on compliance with cleaning procedures, workplace safety and tender specifications.
- Monitor cleaning material stock level and re-order materials when needed.
- Plan out work schedule for cleaners.
- Provide help and guidance to immediate reports.
- Solve operational problems and make decisions.
- Submit daily cleanliness report.
- Supervise team of cleaners in their assigned task.
- Train cleaners and team leaders on service standards.
