We are looking for a tenacious and fast-learning Mandarin-speaking sales & business development professional with a positive attitude who will leverage their sales and relationship management skills to win business.
This position is based in Singapore but will be an integral part of the wider sales team and IR Group, which includes team members based in Sydney. The ideal candidate will be results driven with the ability to take on the personal challenge of exceeding targets and revenue goals and contributing to the delivery of the sales team's objectives. You will have a proactive approach and a resilient outlook and see challenges as an opportunity for creative thinking and further discussion.
The chosen candidate will report to the CEO of Singapore and will be part of a winning, hard-working team where everyone contributes every day.
With a strong focus on Chinese HNWIs, family offices and corporates, some of the key responsibilities will include:
- Developing and executing a comprehensive sales strategy that aligns with our business goals and objectives.
- Identifying and targeting new business leads and sales opportunities, establishing relationships, and negotiating contracts to successfully onboard new clients.
- Collaborating with other Independent Reserve teams to ensure the successful onboarding, activation, and retention of clients.
- Managing a sales pipeline of high-value opportunities.
- Staying current with industry trends, competitive landscape, and regulatory requirements that may impact our sales efforts.
- Using data and analytics to track and report on sales performance, identify areas for improvement, and make strategic recommendations.
- Participating in group presentations to partners (small group presentations, webinars, video conferencing etc.) and attending industry networking events.
- Managing inbound enquiries about our products and services.
- Onboarding customers in a timely manner whilst observing regulatory obligations.
- Exploring potential business growth avenues through social media and other lead-generation channels.
About you
Skills and experience we are looking for:
- Fluent business-level Mandarin is essential for this role.
- A minimum of 5 years’ sales and business development experience, ideally from a financial services or FX background selling to Chinese customers.
- A genuine passion for Crypto and the ability to quickly build on existing knowledge of the crypto ecosystem. Industry experience would be advantageous but is not essential.
- The ability to successfully manage a sales process through the entire sales cycle, from identifying an opportunity, to proper qualification, contract negotiation, through to closing.
- A proactive and entrepreneurial mindset, with the ability to engage with key stakeholders at all levels.
- A willingness to engage in outbound sales initiatives and a flair for presenting.
- Exceptional communication skills, with the ability to build and maintain strong client relationships.
- An appetite to progress and expand knowledge and responsibilities.
- The tenacity to thrive in a fast-paced environment and adapt to changing priorities and market opportunities.
- The ability to think creatively and apply effective problem-solving skills.
- Operates with integrity at all times and observes regulatory obligations and internal processes.
Other skills and experience which would be ideal:
- CRM (Hubspot) experience.
- Strong networking skills.
- Knowledge of KYC requirements and processes.
What we offer
- A competitive salary and commission structure.
- A challenging and rewarding role in the dynamic crypto industry.
- A winning, fun, hard-working team.
- An international work environment where your opinion counts.
- Ongoing learning and support.
- Great career development opportunities in a growing company.
About Independent Reserve
Founded in 2013 and headquartered in Sydney, Australia, Independent Reserve is one of the oldest and most trusted cryptocurrency exchanges in the APAC region. We offer a secure, user-friendly platform for trading digital assets, catering to both individuals and institutions.
As the first exchange licensed by the Monetary Authority of Singapore (MAS), Independent Reserve upholds the highest standards of governance, compliance, and security.
Our competitive fees, advanced trading tools, and educational resources enable users to confidently navigate the world of cryptocurrencies.
We believe in inclusivity and serving the community, which is why we work with Extraordinary People, a local non-profit, to support individuals with special needs. Sportsmanship is one of our core values which is why we are a proud supporter of Singaporean golf star Shannon Tan and the Sydney Swans.
As we grow the business in Singapore and Asia, we are seeking a professional with integrity to join our vibrant Singapore team.
This is an in-office role, so please do not apply if you are looking for a hybrid or remote opportunity.
