Position Summary
The position is to administer and manage enterprise SAN storages, NAS storages and SAN switches to support day-to-day storage infrastructure operation, capacity planning, upgrade, technology refresh, EOSL replacement and new business project implementation
Roles and Responsibilities:
- Storage Management and Administration
- Perform Storage administration such as health-check, monitoring, configuration, storage provisioning in SAN and NAS storages
- Creation and update reports, configuration, and performance health check processes and procedures.
- Creation of run-books for work done by L1 & L2 operational teams periodically.
- Assessment of compliance with IT control policies, and creation and on-time execution of remediation plans for gaps identified
- Regular reporting of storage capacity, performance and availability
- Supporting backup infrastructure using NetBackup (Optional)
- Set storage administration processes
- Support day-to-day operation, 24/7 standby & duty-roaster
- Support storage maintenance, break-fixes, firmware upgrade, capacity upgrade, etc.
- Align storage administration with overall strategic IT service direction
- Comply policies, procedures, and controls to ensure storage security
Qualifications/ Requirements:
- Diploma in Computer Engineering with 2 years’ experience in Storage technologies and virtualized environment management or
- Degree in Computer Engineering with internship experience/ done school project in automation/scripting/infra-support/programming (perl, ansible, shell scripts, html5, etc)
- Knowledge in hardware, Storage technologies and NetBackup
- Scripting and automation of tasks
- A team player
- Experience of supporting 24x7 operations
- Ability to think out of the box and work independently
- Certifications in Storage management, NetBackup Administration will be an advantage
- Certification in ITIL
- 2 years contract
