Operations Assistant Manager/Manager (PM Shift)

JOB PURPOSE:

The shift manager leads a team of warehouse assistants to ensure the efficient and safe operations of APDC during the designated shift, including overseeing daily operations and maintaining a safe and productive work environment.

PRINCIPAL ACCOUNTABILITIES:

Ensure section and department KPIs and objectives are achieved, with full compliance with safety standards, quality systems and best practices.

JOB CONTENT:

1. To be the primary lead on all activities within the department in relation to the productivity and effectiveness of our processes.
2. To ensure knowledge of the systems/processes is up to date in order that effective advice is given on work-related issues at all times.
3. Identify weak links which interrupt the smooth throughput of work in the department and liaise with the Operations Manager to identify more effective work methods.
4. Identify areas of process improvement throughout the department and establish ways of updating no-efficient work practices.
5. Make time to listen to team members and feed any problems through the proper channels.
6. Be the driving force and motivate the teams, ensuring productive working and social relationships are developed and maintained.
7. Ensure staff levels are adequately maintained, including holiday cover and leavers – this will coincide with ensuring all staff are cross-trained accordingly and have the ability to multi-task.
8. To actively participate in any other area of APDC which requires supervision in order to ensure quality targets and productivity levels are continually achieved.
9. Additional projects or assignments may be included as determined by management.

RECOMMENDED CREDENTIALS:

Certificate/Diploma in supply chain/warehouse supervision/management and above

EXPERIENCES

Minimum 3 years experience in a managerial role with experience in the quality management system

COMPETENCIES

• Proactive and capable of making informed decisions under pressure
• Familiar with inventory and order management systems and tools
• Strong leadership, communication, and people management skills
• Problem-solving and decision-making abilities
• Analytical mindset to improve processes and efficiencies
• Commitment to maintaining high standards of safety and quality
• Good conflict resolution skills
• Ability to adapt to changing priorities and manage time effectively
• Proficiency in MS Office and WMS

PERSONALITY TRAITS

• Team leadership/daily management skills
• Attention to detail
• Oral and written reasoning
• Hands on personality
• Building relationships