We are a global dating app created to give everyone a chance at love. The sense of belonging and connectedness we get from relationships helps us survive and thrive, and we’re working to make it a little easier for people to find that. We’re inspired by the stories we hear from employees, friends, and family who have used our app to transform their lives, and you, too, can make a difference by joining us!
We’re seeking an experienced product leader reporting directly to the CEO.
The ideal candidate is a customer-focused operational leader with a proven track record in in-app monetization and a passion for data-driven product innovation. You will continually enhance our app's value by introducing new features prioritizing user safety and satisfaction. You will lead a dedicated product team, focusing on feature enablement and continuously improving workflows to keep our users safe.
This is a permanent role in the Singapore office with a flexible working arrangement.
Key Responsibilities:
Strategic Vision and Leadership:
- Develop and execute a cohesive product strategy that enhances user experience and aligns with business objectives.
- Actively lead a team across product management, data science, UIUX design, and trust & safety to foster a culture of innovation, accountability, and continuous improvement.
- Collaborate closely with cross-functional department heads to synchronize efforts and prioritize projects that improve product impact and value.
- Define and establish high-level goals, standards, benchmarks, and organizational processes around user experience. Lead regular cross-functional meetings to review progress, address challenges, and adjust plans as necessary to meet business goals.
Product Development Lifecycle:
- Own the end-to-end product development lifecycle, from ideation to launch, ensuring continuous improvement through feedback and data-driven insights.
- Champion a culture of experimentation and data-driven decision-making, leveraging A/B testing and qualitative insights to optimize user engagement and satisfaction.
- Establish a feedback loop with the customer experience team to quickly address and rectify user issues, ensuring high satisfaction and retention rates.
- Harness qualitative and quantitative data to form a complete view of the product landscape, applying quantitative data to measure user engagement, conversion rates, and other critical metrics while employing qualitative insights from user feedback, usability testing, and market research to understand user needs and perceptions.
User Experience and Value:
- Define and implement user experience strategies prioritizing safety, satisfaction, and value.
- Collaborate closely with all departments to enhance platform features and functionalities, balancing free offerings with premium features.
Requirements:
- Over ten years of B2C product management experience in a high-velocity consumer tech company, with machine learning experience
- Passion for the industry and solving customer challenges.
- Proven track record in achieving product-market fit based on unique customer insights.
- Experience leading product organizations with multiple teams, establishing best practices for scalable success.
- Ability to influence and align teams and external stakeholders towards common goals.
- Strategic mindset with experience contributing to executive-level decision-making.
- Prior experience in high-velocity consumer tech environments, ideally in B2C product management, with expertise in in-app monetization and subscription economics.
- Strong analytical skills and proficiency in leveraging data to drive growth and profitability.
- Practical communication skills across English and Mandarin, both written and verbal, to present complex data insights to a diverse audience.
If you're a hands-on product leader passionate about building data-driven products that enhance user experiences and drive engagement, we want to hear from you!
