Job Description
Duties and responsibilities:
- Preparation /Processing of sales order and handling of documentations
- Follow-up on status of Sales Quotation and Sales Orders.
- Handle customer enquiries and refer them to the sales representatives/manager in charged
- Responding to feedback in a professional manner and ensure proper channel in response to take action
- Coordinate with internal operation team on delivery schedule or resolve arising issues in a timely manner.
- Preparation of reports on sales forecast; monitor, update and check sales order backlog against customer request delivery time & quantities
- Any other ad-hoc job as assigned by the H.O.D.
REQUIREMENT:
- Minimum 2 years’ experience in sales support or customer service (other administrative positions may be considered)
- Min. GCE ‘O’ Level or Diploma in Business Administration / Accountancy
- Proficient in Microsoft Office, Navision knowledge is a plus
- Able to work in fast paced environment.
- Meticulous and detail-oriented, adaptable and open to changes
- Good work attitude, responsible and self-initiated
- Able to pick up product knowledge for effective communications and coordination
