About Us
Metalcool is dedicated to delivering top-notch products and services to our valued customers. We pride ourselves on our innovative approach, commitment to quality, and exceptional customer service. As we continue to grow, we are seeking a dynamic and motivated Sales Coordinator to join our team.
Job Description
As a sales coordinaor at Metalcool, you will play a vital role in supporting our sales team, ensuring smooth operations, and maintaining excellent customer relations. You will be responsible for coordinating sales activities, managing customer accounts, and providing support to the sales department.
Key Responsibilities
- Preparation of quotes, and processing of sales orders
- Coordinating and follow up with customers
- Maintaining accurate, and up-to-date customer records in the CRM system
- Respond promptly to customer inquiries, and provide product information as required
- Coordinate with other departments to ensure timely delivery of products and services
- Assist in resolving customer issues and complains to ensure customer satisfaction
- Follow up on overdue payments
