Roles & Responsibilities
· Manage and optimize product listings on various e-commerce platforms.
· Coordinate with customers and internal teams to ensure smooth operations.
· Handle customer inquiries and provide exceptional service to enhance customer satisfaction.
· Monitor and analyze sales performance to identify opportunities for growth.
· Coordinate with the marketing team to align product promotions and campaigns with online platforms.
· Stay updated on the latest trends and features of e-commerce platforms to maximize the Company's online presence and sales opportunities.
· Ensure timely and accurate order fulfillment and inventory management.
· Create EDMs or basic video creation to increase customer retention.
Requirements
· Diploma or bachelor’s degree in marketing, advertising, or a related field.
· Excellent communication and organizational skills.
· Able to work independently and effectively in a team
· Detail-oriented with strong analytical skills.
· Knowledge of digital marketing is a plus.
