Role and responsibilities
- Manage and monitor all installed systems and infrastructure
- Install, configure, test and maintain operating systems, application software and system management tools
- Proactively ensure the highest levels of systems and infrastructure availability
- Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
- Maintain security, backup, redundancy and BCP strategies
- Participate in the design of information and operational support systems
- Liaise with vendors and other IT personnel for problem resolution
- Manage the VMWare environment
- Provide enterprise-wide support to a high level of Microsoft Windows
- Support the HPE and Hitachi environments
- Provide support in a 24/7 environment and would require to work on-call at least 1 week every month
Candidate Requirements:
- Diploma / Bachelor Degree in Computer Science or equivalent
- IT System Management experience of various aspect
- Possess initiative, positive attitude and strong passion in operation support
- Good communication skills and able to work independently;
- Able to start work immediately or within a short notice is an advantage
- 5+ years experience with Windows Server (Windows AD, DNS, GPO and Failover Clustering), VMware vCenter (ESXi, SRM, VRM), Security operation and technologies such as Privileged Access Management, Endpoint Protection Platform, Firewall, System Monitoring, Backup And Recovery ...
- 3+ years of experience with SAN storage with good understanding of remote site replication (Knowledge of administrating Hitachi Virtual Storage Platform would be an added advantage) – Having certifications will be advantageous.
- Good understanding of Public Key Infrastructure and Network Access Control
- Minimum 3 project cycles in a role of senior system engineer.
- Strong troubleshooting skills