Job Responsibilities :
- Supervise, train and assist employees like Sales Representatives and Retail Store Clerks in customer service, store maintenance and product promotions.
- Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles.
- Seek ways to better promote the store, the product line and service within the store.
- Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.
- Implement cross-training of employees and Assistant Managers to maintain productivity at all times.
- Manage all controllable costs with a view to maintaining profitability.
- Ensure the store remains clean and presentable at all times.
- Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.
Experience & Qualifications :
- Degree in business administration or a related field preferred.
- Previous experience in a management or retail position.
- Strong leadership and management skills.
- Excellent communication skills, both verbal and written.
- Good interpersonal and conflict resolution skills.
- Strong customer focus and decision-making skills.
- Willing to work on weekends/public holidays
