We are looking for an experienced Inside Sales Specialist to join the team in Singapore and support customers throughout the region. This role is crucial for expanding the company's presence and building lasting relationships within the healthcare sector. Candidates with previous experience in this role will be given preference.
RESPONSIBILITIES:
Responsible for the full spectrum of logistic and order related functions
- Acting as the primary point of contact for order placement from distributors, assisting them with their requests, and coordinating the order processing in close collaboration with our sales representative
- Maintain relationships with structured and high-potential customers to help create and enhance collaboration and loyalty
- Actively contribute to the development of the department's organization and innovation, with the aim of continuous improvement of processes and solutions
- Support our Sales Representative by helping complete vendor forms and other required documentation for the customer
- Follow up on customer inquiries and direct them to the appropriate Sales Representative
- Handle pricing and other issues between sales and customers
- Verify that customer orders are processed correctly and monitor to ensure delivery dates and product quality meet customer requirements
- Establish and maintain a close working relationship with Sales Representatives to enhance customer account penetration
- Any other ad-hoc duties as assigned
