Job Summary:
An Engineering Receptionist with Instrument Registration Duties serves a dual role that combines basic engineering tasks related to instrument registration with receptionist responsibilities. This position involves interacting with clients, managing front-desk activities, and performing administrative tasks, while also assisting with the registration and documentation of measurement instruments.
Key Responsibilities:
Instrument Registration:
1. Data Entry:
- Register new instruments into the company's database.
- Ensure all instrument information is accurately entered, including specifications, calibration dates, and serial numbers.
2. Documentation:
- Maintain and update records of all registered instruments.
- Ensure proper documentation is filed and stored correctly.
3. Basic Inspection:
- Perform initial checks on instruments for obvious defects or issues.
- Report any discrepancies or damages to senior engineers or technicians.
4. Inventory Management:
- Assist in tracking inventory levels of instruments.
- Coordinate with the inventory team to ensure proper stock levels are maintained.
Receptionist Duties:
1. Front Desk Management:
- Greet and welcome visitors in a professional and friendly manner.
- Manage the front desk and handle all incoming calls, emails, and inquiries.
- Provide basic information to clients and visitors regarding company services and procedures.
2. Administrative Support:
- Assist with general administrative tasks such as filing, photocopying, and scanning documents.
- Handle mail and package deliveries, ensuring they are distributed to the appropriate recipients.
3. Client Interaction:
- Assist clients with their inquiries and direct them to the appropriate department or personnel.
- Handle customer complaints or issues with tact and professionalism, escalating to senior staff when necessary.
4. Office Supplies Management:
- Monitor and order office supplies to ensure the front desk area is always stocked.
- Manage the maintenance of office equipment, coordinating repairs as needed.
Qualifications:
- Education:
- High school diploma or equivalent required.
- Some post-secondary education in engineering technology, metrology, or a related field preferred.
- Experience:
- Previous experience in a receptionist or administrative role is beneficial.
- Basic knowledge of engineering instruments and registration processes.
- Skills:
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Basic understanding of engineering principles and instrument types.
- Attention to detail and accuracy in data entry.
Physical Requirements:
- Ability to sit or stand for extended periods.
- Ability to lift and move light office supplies and documents.
- Manual dexterity for operating office equipment.
Work Environment:
- Office setting with a front desk/reception area.
- Interaction with clients, visitors, and staff members.
- Occasionally assist in the lab or workshop for instrument registration tasks.
Career Advancement:
- Opportunities to advance to more specialized administrative or technical roles.
- Potential for further training and development in engineering or technical support roles.
