Job Responsibilities:
- To provide exceptional levels of Customer Service
- To respond swiftly and accurately to all customer queries within pre-agreed timescales
- Produce Sales Quotations, Pre-qualification documents, Technical Proposals and any other form of information required by the customer / potential customer
- Responsible for delivering high levels of customer satisfaction at all times
- Ensure quotations are recorded accurately and in a timely fashion, to maintain departmental KPI’s
- Ensure accuracy of quotations, technical documentation, customer Purchase Orders and any other related documentation prior to issue to Contracts for booking in
- Progress/chase outstanding quotations within pre-agreed timescales and report accordingly
- To maximize the potential of key accounts and new business with existing and new customers
- Use existing procedures to solve routine or standard problems
- Work under supervision and direction from the Inside Sales Supervisor / Customer Service Team Leader
Job Requirement:
- Degree or Engineering / Technical Qualification -entry level role (or equivalent)
- Strong Customer Service experience - typically 2 years’ experience in relevant role involving basic concepts and procedures
- Basic Engineering or Technical knowledge
- Experience in using ERP Systems
HOW TO APPLY:
Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.
We regret only shortlisted candidates will be notified.
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Please read our privacy statement on our corporate website www.trustrecruit.com.sg.
Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Moy See Meng (Jasmine)
EA Personnel Reg No: R24123391
