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Jobs in Singapore   »   Jobs in Singapore   »   Manufacturing / Production Job   »   Product Policy Manager, Emerging Products, Trust & Safety
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Product Policy Manager, Emerging Products, Trust & Safety

Tiktok Pte. Ltd.

Tiktok Pte. Ltd. company logo

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.


TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.


Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.


Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.


As a Feature Policy Manager for Emerging Products in our Trust & Safety team, you will have the opportunity to work at the intersection of technology and policy with teams of product managers, data scientists, user researchers, operations, legal and various relevant stakeholders to craft policies for our innovative products, perform risk assessments, and closely collaborate with diverse stakeholders to ensure a comprehensive approach to product management.


It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.


Some content viewed may violate our community guidelines which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.


Responsibilities

What will I be doing?

-Formulate, and review product-specific policies for ByteDance's emerging products, ensuring alignment with business strategy, regulatory standards, and user safety requirements.

-Conduct thorough risk assessments for new products and features, identifying potential safety risks and design suitable mitigation strategies in partnership with Safety Product team

-Collaborate closely with product development, and business teams to understand product features, objectives, and potential risks.

-Monitor industry trends, technological advancements, and regulatory changes to proactively adjust policies and ensure ongoing compliance.

-Champion user safety and trust, promoting transparency and ethical practices in our product development process.

-Prepare and present policy-related updates and reports to stakeholders, ensuring open communication and consistent alignment with business objectives.


Qualifications

What should I bring with me?

Minimum qualifications

- Strong analytical reasoning, execution, and project management skills;

- Strong communication: Excellent oral and written communication with the ability to translate complex challenges into simple and clear language and persuade between multiple levels

- Adaptability: Embrace change and be willing to modify your approach based on new information, user feedback, or market trends


Preferred qualifications:

- 3-5 years of experience in policy development, preferably regarding technology/internet/social media/content

- Bachelors degree in public policy, politics, law, economics, communications, behavioral sciences, or related field

- Experience working with or willing to work with international partners across different time zones and cultures


Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.


TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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