Job Description
A Store Manager is to put the customer at the center of everything you do. You need to ensure the highest possible level of customer service and make sure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store, as well as follow up on the results. You will also manage the recruitment, training, and development of the Sales Advisors and the Store Management team. Our business is your business, so when you grow, we grow.
Key Responsibilities:
Analyze and follow up store’s KPIs
Deliver great customer experience
Maximize conversion & customer service
Ensure store meets H&M standards
The ability to delegate, follow up and provide straightforward feedback with the goal to coach and develop your team
Qualifications
To be successful in the role as Store Manager, we believe you have proven leadership skills with high level of trust and integrity, clear vision, goals and result driven with a deep interest in developing people. Minimum of 3-5 years of experience within the high traffic retail industry.
What you need to succeed:
3+ years management experience in a customer facing environment
Previous experience of leading and managing teams with proven track record
Knowledge and passion for driving goals forward
Has a passion for profitability and people
Has a customer first mindset
Additional Information
If you feel that your experience, skills, and ambitions are right for this role, please send your application as soon as possible. Due to data policies, we only accept applications through the career page.
