Trakomatic is a technology company that developed advanced video analytics technology to capture human behaviour. Our mission is to digitize human behaviours in the physical space. We specialize in cutting-edge video analytics technologies that equip global businesses big or small with people counting, path tracking and facial recognition analysis solutions. Our clients access our comprehensive dashboard which provides real-time overviews, campaign management, automated weekly reports, alters & notifications which can be integrated easily with POS (Point of Sales system), CRM, staff rostering data and third-party system through our API (application programming interface).
Our analysis and insights enable business leaders and practitioners from a diverse range of verticals including Retail, Banking, Government and Transportation, to make smarter data-driven decisions.
We are looking for highly motivated team players and leaders to join our growing team. We would love to hear from you.
RESPONSIBILITY:
- Provides project management leadership and is responsible for the overall performance of the project liaising with clients and suppliers throughout the project implementation.
- Attend to client emails and queries. Planning and organizing work to ensure project are in smooth operation.
- Attend project meetings and plan and execute accordingly.
- Able to multi-tasking among different projects and ensure timely project delivery.
- Manage client's expectations regarding scope of work.
- Prepare, track, manage project deliverable based on requirements, schedule, and scope, to ensure customer satisfaction to ensure successful delivery of the project on time.
- Manage Customers relationship during and post project implementations.
- To have strong understanding of the products offered in the company in the area of
- AI technology
- Video analytics products
- Data analytics
- System architecture, on-premise set up and Hybrid architecture and cloud architecture
- Coordinating with product team for R&D work related to the project deliveries and develop the test case for project handover
- Possess strong product knowledge and able to articulate the values to the clients during the course of project deliveries.
- Familiar with following documentation:
- Project Plan
- Functional requirement
- Technical requirements
- System designs and network architecture diagram
- Progress reports and meeting minutes
- System test plan and report
- User acceptance test plan and report
- Installation Plan
- User manuals
- Operational manuals and
- Full web API documentation for data retrieval by other systems.
REQUIREMENTS:
- High interest in project implementation.
- Highly self-motivated, result-oriented and can work independently. Strong coordination skills.
- Minimum diploma holder, preferably in IT related. Strong IT knowledge.
- At least 3 years working experience in similar capacity.
- Good interpersonal and customer care skill.
- Attention into detail and proper project documentation for records.
- Good in analytical and problem-solving skills.
- Support clients Pre and post project implementation.
- Experience in Video Analytics will be added advantage.
- Provide regional support to partners for project implementation
