Job Description
• Answer enquires from incoming calls/emails, provide information and referral services.
• Maintain, update and monitor referrals and admission data for statistical purpose.
• Support needs and intake assessment such as monitor means testing, conduct financial assessments, conducting home visits as required.
• Assist and support MSW to conduct and prepare social report to apply for financial aids and apply necessary financial schemes to help clients.
• Prepare comprehensive case notes and maintain all relevant documents accurately.
• Provide general, administration support and perform any other duties as assigned.
• Support in building rapport and professional relationships with community partners and stakeholders.
• Support in the development and implementation of programmes.
• Support in data collection for research projects.
Requirements
• Professional qualifications including a Diploma in Social Work / Community Service / GCE 'A' / GCE 'O' Levels in relevant field
• Minimum 1 to 2 years of work experience in acute and/or community healthcare setting
• Positive attitude, people-oriented with pleasant personality
• Good interpersonal and communication skills
• Independent and able to work together as a team
• Motivated, resourceful, and mature team-player, who enjoys working with the elderly
• Must be proficient in IT, MS Office, able to use outlook email, calendar, shared drives as well as common software and smart phone applications and government systems related to healthcare
Working Location:
Joo Chiat Road Area
Working Hours:
Mon to Fri (8:30am to 5:30pm)
