Key Responsibilities
- Required to manage and operate (hands-on) systems (server & storage) used in the University. Familiar with Microsoft Windows Server, SQL Databases, Linux, Cohesity Backup System, Office365, Microsoft HyperV, VMware/Netapp storage, Storage Spaces Direct, Hitachi (HCP), McAfee and Azure Cloud Platform. A strong knowledge on Microsoft Active Directory Architecture, PowerShell, Group Policies and Active Directory Federation Service is required.
- Required to provide Systems administration of Active Directory, Multi-Factor Authentication platform such as Okta, Antivirus and others.
- Required to provide Management systems availability statistics and patching reports, IT DR support and IT support for teaching-learning.
- Required to perform Systems hardening, Systems patching, Systems onboarding and decommissioning and other Systems related support services.
- Work with users to identify, understand requirements and develop deployment plans, assist with planning, developing, implementing and managing all system assets deployed in the University.
- Participate in process improvements such as operational efficiency of Systems Operations to provide prompt and effective support to existing systems.
- Rotational on-call duty along with team members and after office hours support.
Requirements
- Degree/Diploma in Computer Science or equivalent with relevant working experience in design, configuration and management of Windows and Linux Infrastructure.
- Strong technical competencies and analytical mind, with specialized certifications such as MCSE, RHCE, CDCP, CCNA, ITIL, etc. would be preferred.
- Good working knowledge of IT governance, systems, security and system technologies and able to work with cross-functional departments.
- Excellent written, communication and interpersonal skills.
- Other traits include positive attitude, self-motivated, customer service oriented and a team player.
