∙ Proven and progressive experience in customer experience or insights roles, preferably in a highly regulated industry
∙ Understanding of statistical methods to facilitate targeting, segmentation, revenue generation, retention and marketing campaigns
∙ Analytical mindset with the ability to translate data into actionable insights
∙ Experience of managing and delivering results with third party vendors
∙ Experience with customer experience management software and tools
∙ Experience working with Agile methods
∙ Excellent communication, influencing, presentation, and interpersonal skills
∙ Quick learner: Must be able to quickly gain a high level understanding of the technical and business domains of the teams within MLS to provide a shared service
Elsa Fontanne
Outsourcing Team
Contact Number:67860100
Email Address:[email protected]
Recruit Express Pte Ltd / EA Licence No: 99C4599
We regret only shortlisted candidates will be contacted