- Holds overall responsibility for the operations department including the administration functions of the department to ensure the operations activities run smoothly and efficiently
- Responsible for the management and development of the operations team
- Leads and manages the day-to-day operations
- Translates the company's strategic plans into defined operational plans
- Defines Key Performance Indicators to monitor operational success against objectives
- Key interface with clients for the operations team and ensures clients' requirements are met in a timely manner
- Develops and manages budget planning to minimise operations expenditure
- Develops leadership / coaching programs to increase operational effectiveness
- Assists top management in setting goals that promote company growth
- Develops operations planning and projects schedules for the operations team daily routing to ensure quality service delivery of clients projects
- Streamlines operations procedures and develops plans to manage turnover and workloads to increase productivity
- Works closely with other departments to promote efficient business optimization
- Ensure team members to have clear defined roles, responsibilities, goals and objectives that will deliver measurable results to the company
- Adhoc project assigned by Managing Director and Stakeholder
Requirements
• Previous working experience as business operations or similar capacity for at least 8 years.
• Bachelor's Degree in related fields.
• Experience in new energy raw battery industry will be an added advantage.
• Hands on experience in creating reporting and managing budgets
• Excellent organizational and time-management skills
• Outstanding communication and presentation skills
• Excellent interpersonal and leadership skills
• Bilingual in English and Chinese