Establish contact and promote to prospective customers through relationship-based approach and follow up with them from acquisition to closure.
- Make telephone calls and site visits to prospective clients through referrals, business directories and own leads
- Conduct product presentations and demonstrations and build professional rapport with customers
- Explain technical nuances of various products to match customers’ needs
- Follow up with customers to close sales, ensure customer satisfaction, retention and maintenance of sales accounts
- Plan and organise personal sales strategy by maximising the Return on Time Investment for territory/ segment
- Sales document preparation and coordination with customers and production to ensure successful fulfilment of orders according to project schedules and requirements
- Analyse customers’ feedback, requirements and market sentiments for product and service enhancement
- Any other duties as assigned by management
Knowledge, Skills and Attributes
1. Negotiation skills
2. Communication and interpersonal skills
3. Technical know-how
4. Product knowledge
5. Project planning knowledge
6. Willingness to learn
7. Customer Relationship Management with strong salesmanship
8. Market Profiling
9. Resource Management
10. Self-driven and able to work in fast-paced environments
11. Good command of English/ Mandarin / Dialect
12. Familiar in ERP systems, Microsoft Office and cloud working applications
Working Conditions
- Office: Air conditioned and outdoor
- Shared work area
- Requires travelling to different locations, driving license a bonus
- Tools: computer and phone
