COMPANY DESCRIPTION
THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.
RESPONSIBILITIES
- Manage end-to-end training administration.
- Assist in staff onboarding (Orientation, Administrative matters)
- Serve as the primary point of contact for staff inquiries and support regarding training programs under Seniors' Community Services division.
- Handle incoming and outgoing communications, including emails and phone calls relating to training.
- Input and maintain accurate records and data in excel. Monitor and track the progress and completion of all training programs, adhering to the training timeline.
- Update or create training materials and design e-learning content to meet market and industry needs.
- Training matters for foreign nursing aides, which includes registering, validating attendance reports and liaising with the Finance Department on the payment portion.
- Liaise with external vendors and manage training-related resources, ensuring timely delivery and cost-effectiveness
- Support communication efforts related to training, including announcements, dissemination of the training certificates (if any) and reminders.
- To assist in course registration for training courses which require LMS registration.
- Handle the AIC portal for course registration, create profile access, update access changes, deactivate staff who have left service.
- Support internal and external audits on training processes and documentation, ensuring compliance and transparency.
- Willingness to undertake any other administrative duties assigned by Management.
- Possess a diploma or higher in Business Administration / HR / Training & Development
- Good time management and interpersonal skills
- Meticulous with the ability to work independently with minimum supervision.
- Possess good IT skills and knowledge, especially Microsoft Office Excel and Word
- Highly meticulous, detail oriented, able to multi-task and work in a fast-paced environment
- Knowledge in e-Frontier will be an advantage
- Able to communicate well with stakeholders and vendors
- Passion to work in the social service sector
