As part of the Human Resource team, you will be responsible for executing the full range of HR functions, from employee recruitment, retention, engagement, performance management to employee relations and regulatory compliance. You will work closely with the HR leadership team to provide HR guidance and support to business units, in alignment with the organization’s goals.
PRIMARY DUTIES & RESPONSIBILITIES
- Handle full cycle of end-to-end HR operations for the assigned BUs which includes recruitment, on-boarding/ off-boarding activities, work pass management, performance evaluation, re-employment.
- Work with respective HODs on annual budgeting process, understanding each business needs with manpower requirements.
- Provide guidance to the HODs and employees on the application of HR policies, procedures, and standards.
- Facilitate employee relations and respond to grievances, complaints, and conflicts effectively and compassionately.
- Update employee profile and benefits timely and accurately in HR systems.
- Support in HR transformation initiatives which involves work processes improvement and embracing new ways of working.
- Safeguard and maintain confidential employee information and ensure compliance with statutory obligations.
- Ensure legal compliance of HR policies and procedures across all processes.
- Undertake ad-hoc project assignments as and when required.
SECONDARY DUTIES & RESPONSIBILITIES
Insurance:
- Ensure timely and accurate processing of insurance claims submissions for employees in compliance with government regulations and company policies.
- Be updated on all company insurance policies, such as Foreign Worker Insurance, Work Injury, Maternity benefits, etc.
- Keep abreast on latest statutory requirements on required regulatory reports (e.g., Work Injury reports to MOM).
- Verify coverage, process policy updates, and issue certificates of insurance as needed.
- Process eligible claims by coordinating with insurance brokers, ensuring claims are submitted for reimbursements within the respective timeframes (e.g., be aware on the stipulated claim window by insurance vendors).
- Update monthly work injury report details to management.
- Support in yearly insurance review and renewal.
- Keep updated on industry trends and regulations to ensure compliance.
- Coordinate with internal teams to ensure smooth and efficient processes.
- Perform other administrative duties as assigned.
Payroll:
- Ensure accurate and timely processing of payroll for employees.
- Timely and accurate submission of bank transfers, CPF, statutory claims and income tax filing.
- Maintain payroll records and information in an organized and secure manner.
- Review employee attendance records and validate compensation information.
- Investigate and reconcile payroll discrepancies to ensure compliance with statutory laws and regulations.
- Respond to employees’ and team’s inquiries regarding payroll information.
- Timely and accurately prepare payroll reports as required.
- Collaborate with the HR team member to ensure timely receipt of employee data to ensure payroll deadlines are met.
- Keep abreast on latest statutory requirements that affect compensations (E.g., CPF contribution rate changes, tax changes).
- Perform other administrative duties as assigned.
REQUIREMENTS
- Degree with at least 3 to 4 years of HR generalist and/ or HRBP experiences in HR Operations.
- Familiar with budgeting and benefits administration like WICA claims, as well as prevailing HR practices and legislations.
- Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint
- Good written and verbal communication skills.
- Meticulous with details, passionate about people and with a hands-on mentality.
- Resilient and organised, with a strong sense of urgency and work well in a fast-paced environment with multiple priorities.
- Mature and resourceful, with the ability to define and solve problems, analyse situations and make sound decisions.
- Strong knowledge of employment laws and statutory regulations.
