Responsibilities:
- Deploy Office/Microsoft 365 Environments
- Deploy Azure AD/ Microsoft Entra ID Environments
- Deploy advanced Microsoft 365 Services including Enterprise and Mobility
- Maintenance of Entra ID / On premises Active Directory environments not limited to Users, Group, OU, Group Policy management.
- Managing the transport rules (exchange).
- Troubleshooting and resolving issues related to email delivery and message queues.
- Suggesting solutions based on the issue reported by user, mail rules, etc.
- Configuring and updating anti-spam and anti-malware settings to protect against threats.
- Third party integration of other apps.
- Trouble shooing the User Mailbox/Shared Mailbox.
- Creating custom team meeting polices.
- Deployment and improvements of Infrastructure on Client environments
- Assist in maintaining and deploying other Client applications and environments.
- Leading initiatives for researching and deploying and managing new applications.
- Leading IT Projects for Clients
- Coordinating various IT Staff and Operations
- Assist in managing Support Services and related deliverables.
- Working with End-Users and Vendors to support applications and environments.
- Working with Client Stakeholders on strategy and vision.
- Meeting regularly with Clients and attend Client meetings and engaging Executive Management.
- Supporting Client initiatives remotely and on-premises.
Requirements:
- Minimum of 2 years of experience in M365 applications.
- Strong knowledge of Office/Microsoft 365.
- Experience with Microsoft 365 suite, including MS Teams, OneDrive, Sharepoint, Exchange and Power Platform (Power Automate, Power Apps).
- Has L2 experience to handle the Mail flow, NDR, calendar issue, Spam, blocklist, whitelist, compliance portal and operational issues
- Proficiency in PowerShell scripting for SharePoint administration is a plus
- Familiarity with SQL Server, IIS, and Microsoft Azure Active Directory/ Entra ID is preferred.
- Understanding of M365 architecture, including farm configuration, service applications, and search.
- Having a worked in a highly motivated, fast-paced, critical support role
- Ability to meet deadlines with Projects and Assignments
- Is energetic and highly motivated self-starter with a positive attitude.
- Must be detail oriented and the ability to multi-task.
- Good problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
