Job Roles
- Process and input data entry for hire purchase loan applications, and assess eligibility
- In charge of executing daily operational activities including administering all loan matters, and debt collection duties which include reminding borrowers about the repayment dates
- Support in the processing of converted Hire-Purchase applications for approval and activation
- Conduct credit searches on customers and collect all necessary information and documents from them
- Guide and support customers on the steps of their car financing journey
- Guide and support dealers on the steps in securing loan disbursements
- Ensure proper filings, safe keeping of loan-related documents and arrange archival
- Other ad-hoc duties
Requirements
- Fresh graduates are welcome!
- Good interpersonal and communication skills
- Customer-centric and willing to go the extra mile to resolve issues
- Ability to work in a fast-paced and ever-changing environment
- Knowledge of the vehicle buying and/or financing process preferred