Creativity for All
Adobe is a place where exceptional people work – don’t just take our word for it, our employees have recently voted us #2 on the Great Place to Work list for the 10th consecutive year!
We’re proud to offer market leading employee benefits crafted to suit your lifestyle. Some of the phenomenal benefits include health insurance, global days off, wellness fund, market-leading parental leave, access to our Employee Stock Purchase Program and programs crafted to help continue to build your career.
We also proudly empower our employees to get involved with corporate social responsibility and offer a broad range of chances to create a bigger impact through philanthropy, employee, and community engagement.
We know that people are the differentiator in our business, and that's why we want to meet you.
The Opportunity
The Field Engineer position is a client-facing role passionate about helping clients to realize and quantify value driven by our Adobe solutions. This position will require technical knowledge across Adobe products and in-depth strategic and analytical skills. Field Engineers will work to capture and understand their client’s unique business objectives, provide advice, both technical and strategic, on how best to meet their needs using one or more Adobe solution. Based in Singapore, there will be a focus on the SEA clients, but the role will span the APAC region and the individual will work collaboratively with the D&I Solution Team.
What You'll Do
- Gain an in-depth knowledge of a client’s technical environment, business objectives, goals and challenges in order to provide the best advice needed to drive customer success, value and return on investment by driving use cases with Adobe solutions.
- Effectively analyze complex project issues, identify the possible solution options, and facilitate the presentation and review of the recommended solution.
- Efficiently multi-task, working across multiple client engagements at the same time as well as drive meaningful key internal initiatives.
- Actively maintain the highest level of technical expertise by knowing the latest Adobe technologies through internally and externally available learning opportunities and self-study.
- Collaborate and work as a team with the other Ultimate Success resources on assigned accounts.
What you need to succeed
- Demonstrated proficiency in integration technologies and techniques across the Adobe Data & Insights solutions with 7+ years of direct client experience.
- A deep technical knowledge Adobe Data & Insights Solutions – mainly AEP & Apps, but experience across other D&I solutions such as Analytics, Target, Audience Manager will be useful. Be familiar with core data concepts, data schemas and understand privacy / security concerns.
- Strong exec presence and influencing skills.
- The capacity to understand business requirements and translate them into architecture, design and development activities for our most complex Web based solutions.
- Experience articulating technical solutions and how they can tackle client business problems to technical and non-technical audiences.
- The ability to adapt to and work optimally with a variety of clients and partners in challenging situations, employing strong facilitation skills while establishing credibility and trust quickly.
- Be self-motivated, adaptable, professional and a champion of customer success!
- Demonstrate excellent verbal and written communication skills.
