Key Responsibilities:
- Involved in System Development and Maintenance whereby design, develop, test, and implement system software to enhance the functionality of the operating systems.
- Install, configure, and maintain operating systems, including Windows and Linux (RHEL), and virtualization platforms like VMware.
- Design and deploy Citrix infrastructure, including Citrix Virtual Apps and Desktops (formerly XenApp and XenDesktop), Citrix Gateway, Citrix ADC (NetScaler), and Citrix Workspace.
- Configure and manage Citrix components, including Delivery Controllers, StoreFront, Virtual Delivery Agents (VDAs), and Citrix Cloud.
- Implement and manage virtualization technologies, including hypervisors like VMware vSphere or Microsoft Hyper-V.
- Monitor system performance, identify bottlenecks, and implement solutions to optimize performance.
- Ensure system security through the implementation of patches, updates, and security configurations.
- Provide technical support and troubleshooting for system-related issues. Resolve complex system problems and provide solutions.
- Develop scripts to automate routine tasks and improve system efficiency using scripting languages such as Bash, PowerShell, or Python.
- Maintain comprehensive documentation for system configurations, procedures, and updates.
- Work closely with other IT staff, including network administrators, database administrators, and application developers, to support overall IT infrastructure.
- Manage and participate in system-related projects, ensuring timely delivery and adherence to project specifications.
Required Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Proficiency in Citrix products such as Citrix Virtual Apps and Desktops, Citrix ADC, Citrix Gateway, and Citrix Workspace.
- Strong knowledge of virtualization technologies, including VMware, Hyper-V, or Citrix Hypervisor.
- Experience with scripting and automation tools (e.g., PowerShell, Python) for automating Citrix management tasks
- Proven experience as a Systems Programmer or similar role, with specific experience in Windows, Active Directory, Esxi, Linux (RHEL), and VMware environments.
- Proficiency in Windows and Linux (RHEL) operating systems.
- Experience with VMware virtualization technology.
- Strong scripting skills (e.g., Bash, PowerShell, Python).
- Knowledge of network protocols, security practices, and system performance monitoring tools.
- Relevant certifications such as Red Hat Certified Engineer (RHCE), Microsoft Certified Systems Administrator (MCSA), or VMware Certified Professional (VCP).
- Experience with Automation tools like Ansible, Puppet, or Chef.
- Experience with cloud platforms such as AWS, Azure, or Google Cloud.
- Support Europe time zone 5.00pm – 2.00am and on-call support during off-hours.
