Roles & Responsibilities
Key Responsibilities
· Adhere and support the facilities management strategy for the agreed client contract.
· Oversee the facilities management service, which encompasses ad hoc maintenance, fire, mechanical, electrical support and, following environmental safety guidelines to ensure business continuity is maintained
· Manage site operations to ensure continuity of property services with minimum disruption to the client’s business operations
· Manages the on-site activities of shift/day technicians, and where required vendors and contractors
· Supervise and manage and mentor the technicians on site to ensure exceptional performance is being achieved. Shift Lead is responsible for supporting the Senior Engineer in setting and attaining performance goals, as well as responsible for the development, coaching, and counselling of the rest of the site technicians
· Perform hours of operations to provide site coverage as necessary, including working shift rosters to achieve full staff coverage of sites
· Raise work permits (including Tag out, Confined spaces, High Voltage, Fire Isolation, and Hot Works requirements), sign off work permits and collaborate with various groups to optimize the work schedule
· Conduct required property and operational inspections and review property operations to ensure cost effectiveness and business continuity is maximized
· Report and recommend technical and operational initiatives
· Perform risk assessments where required to support site risk reduction strategies
· Comply with all systems used to meet its health and safety obligations
· Operate in a manner that will minimize any adverse environmental impacts associated with their activities
· Ability to research, learn, and perform operational duties (switching, isolating, fault rectification, incident recovery, etc) to ensure equipment viability with minimum supervision
· Some routine maintenance and monitoring tasks, Examples of items (Various Meter and UPS readings, Chiller Plant Monitoring, Replacement of Lights, New Tap Off Boxes, Basic Facility Repairs and Maintenance etc
· Update site log of all incidents and happenings during shift and update next shift Technician and Senior Engineer(s)
· Maintain awareness of current operating procedures, general site instructions and site safety guidelines and implement and monitor where required.
· Perform system isolations and switching of supplies, change duties cycles or shut down equipment for maintenance.
· Operate emergency plants such as generators, redundant chillers, cooling towers and take logs operating whilst in test or emergency operation
· Supporting the maintenance of electrical & mechanical infrastructure per manufacturers’ recommendation and client/contract statements of Work (SOW’s)
· Develop, review, implement and audit local Method of Procedures (MOP’s), Standard Operating Procedures (SOP’s), and Emergency Operating Procedures (EOP’s)
· Develop a comprehensive understanding of the building(s) infrastructure and their layouts, functions and complexities
· Endorse day to day and future compliance to safe working practices, quality standards conformity and best practice methods
· Volunteer ideas / initiatives that contribute to the service levels and delivery
· Undertake other tasks, as required by the site management team, in accordance with experience and competencies
· Provide escorting/vendor management when/where required including supporting internal day technicians with planned and reactive maintenance works
· Support the shift lead(s) during their absence
· 12 hour rotating shift 4 on 4 off (2 days, 2 nights), though subject to change
Required Knowledge and Skills
· Unrestricted Electrical or Air conditioning and Refrigeration License (Trade qualifications in electrical, mechanical, with strong preference for A Grade Electricians)
· Good building services knowledge
· Experience in critical environments
· Good Customer relationship skills
· Working knowledge of “Permit to work” systems
· Understand and interpret technical drawings / processes
· Experience of CMMS and BMS systems
· Computer skills in Microsoft Office and a relevant Computerized Maintenance Management System
· Strong technical background electrical, mechanical background or engineering related discipline
· Knowledge in one of the major core areas, facility management or corporate real estate
· HV Operator/switching qualification and experience
· Experience of Microsoft Office, and mobile workorder applications
Qualifications and Education
· 3 -5 years’ experience in a Data Centre environment
· Certificate III in Air conditioning and Refrigeration (or equivalent)
· Certificate III in Electrotechnology Electrician (or equivalent)
