- Extensive knowledge of computer systems, operating systems, system security, database management, and web platforms.
- · Above-average understanding of business operations.
- · Awareness of and the ability to use a wide variety of software solutions.
- · Responsible for the technical delivery of the CS (Content Server) Platform based solutions.
- · This role has a heavy deployment and administration emphasis, combined with the consultative skills required to promote the impression of quality and excellence actively fostered within the Professional Services team.
- · The nature of work may include full application lifecycle activities right from development of new enhancements, deployment/provisioning, upgrading Content Server from current version to R16, migration of content from older version to upgraded version, testing, post upgrade fixes and Go-Live support.
- · Well versed with development, deployment and troubleshooting of the OpenText Content Suit Platform and surrounding components (Content Server, OScript, xECM, Brava, OTDS, Search & Indexing).
- · Participating in implementing and testing new features using OScript language
- · Providing Go-Live support and fixing performance and post Go-Live application related issues.
- · Manage expectations and responsibilities for all client and internal stakeholders.
- · Respond to and solve customer technical requests, show an understanding of the customer's applications within the Open Text product suite enabling resolution of complex technical issues. Document or implement proposed solutions.
- · Operate, manage, and administer production applications on UNIX and Windows based servers and services according to policies and best-practices.
- · Collaborating on cross-team and cross-product technical issues with a variety of resources including Product support, IT, and Professional Services.
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