Job Responsibilities:
Credit Control Function
- To collaborate with our sales department to implement an effective credit control system and resolve outstanding balance issue.
- Checking customer’s credit application form is properly filled up before submitting the necessary documents for credit terms approval.
- Creating Debtors code in S4 Hana system upon credit approval.
- Ensure customers adhere to their credit terms through control in SAP system. Responsible for release of accounts on hold when repayment is resolved.
- Maintain accurate records of all chasing activities.
- Dealing with queries on payments, ensuring customers pay on time and negotiating payment plans and improving debt collection process.
- Regularly contact with customers to ensure all relevant debts are managed when necessary. Chase overdue invoices by telephone conversation and email.
- Identify changes in payment patterns and propose action to avert indebtedness.
- Start legal action or debt recovery agent to collect the money owed, if necessary.
- Submit monthly debtors aging report on a timely basis.
- Monthly briefing to the sales team on overdue debt status.
- Oversee the dissemination of Customer’s Statement of Account by 3rd of the following month.
- Other duties as delegated from time to time.
Account Receivable
- To attend to bank matters such as bank in Cash collections once or twice a week, bank in cheque collection and send documents (Giro form) for verification by bank as and when required by customers.
- To help account receivable’s team on adhoc requests regarding customers’ related matters, including raising credit notes and debit notes.
Competence Requirements:
- Minimum Diploma in Accounting, finance, or related field.
- Minimum 3 years’ experience in relevant credit control and accounts receivable experience.
- Good numeracy skills.
- Ability to work independently with minimal supervision to accomplish company goals and objectives, including ability to work under pressure.
- Communication and negotiation skills to interact, the ability to build rapport and effectively resolve conflicts with internal and external teams.
- Confidence and the ability to place pressure tactfully on individuals and companies who owe money.
- Knowledge of Microsoft Office suite and S4 Hana.
