The client is a world leading semiconductor company. It is awarded as Top 10 Best Working Place in Singapore.
Ø Location: Bendemeer
Ø Office hours (Monday to Friday - 8 AM to 5.30 PM)
Ø 6 months contract
Ø Customer Sales Coordinator
[Job Description]
• In Order Management Organization, we aim to make the order process as efficient as possible and ensure we take full ownership and responsibility for solving any customer issues.
• Sox compliant order entry and management of orders.
• Day to day management of customers’ accounts ensuring that a professional, collaborative and engaged relationship is developed and maintained.
• Ensure proactive steps are taken to optimize sales plans, maintain target inventory and meet other metric goals.
• Proactive monitoring/analyzing of sales forecast to identify gaps between supply and demand.
• Collaborate closely with internal partners for operational efficiency.
• Focal point for customer related operational issues /escalations.
• Identify and strive for continuous improvement including the establishment of global best practices for customer support.
• Remain knowledgeable about all organizations products and services to support sales efforts, as well as Customers’ products and market to better serve customers’ needs and to represent Customer.
[Requirement]
- Preferably experience in Customer Service Operations or Order Management.
- Intermediate computer skills in Microsoft Office. Experience with ERP/CRM systems (ideally SAP, Salesforce.com, SharePoint, Model N).
- Strong communication and interpersonal skills.
- Knowledge on basic to intermediate Supply Chain is desired.
- Adaptability to change in a highly dynamic/challenging work environment.
Should you are keen and fit for the position; please send your resume to [email protected] with the subject of “Customer Sales Coordinator”. Thank you.
