Solution Consultant (E-commerce)
Our client, a Global MNC is looking a solution consultant for their E-commerce/Shipping solutions project in a global context.
Key Responsibilities:
- Develop and deploy global customer-facing applications across multiple platforms and systems.
- Identify customer needs to enhance functionality or develop new product features.
- Collaborate with internal stakeholders to translate commercial objectives into product development projects.
- Manage business solutions from concept to deployment, ensuring they meet country and customer needs.
- Contribute to product roadmaps, release planning, documentation, and training material development.
- Monitor critical success factors and define support SLA criteria.
- Utilize analytics tools to monitor performance, generate reports, and drive continuous improvement.
Qualifications:
- Self-motivated team player with a degree in Digital Marketing, Marketing/Advertising, Business Administration, Computer Science, or a related field (preferred).
- 5+ years’ experience in developing customer-facing technology/eCommerce solutions in the logistics, supply chain and/or shipping industry.
- Project/product management and stakeholder management experience.
- Familiarity with high-volume, mission-critical customer-facing technology/eCommerce solutions and transportation software.
- Demonstrated leadership skills, attention to detail, excellent organizational skills, and the ability to manage multiple projects simultaneously.
- Strong analytical skills and experience with analytics tools like Google Analytics and Adobe Analytics.
Location : Central
Kindly indicate your current/last salary details and your notice period
Interested candidates kindly forward your CV to [email protected] (Michelle Dai Yiying, Reg No: R1982577). Feel free to forward this great opportunity to someone who would be a great fit for this role.
All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.
PeopleSearch Pte Ltd
EA License No: 16S8057