J&T Express is a technology-driven eCommerce enabler for brands and sellers to embark and scale their eCommerce businesses. We converge technology and services to power the next generation of eCommerce businesses.
We are passionate, enthusiastic, and open-minded in providing the best solutions and play a key role in the growth and success of our client’s brands.
Job Highlights
· Work Location: Penjuru Road
· Working Day: 5.5 Days/Week (Shift work)
· Attractive Remuneration
· Good Career Opportunities
· Career Progression
Responsibilities
- Provide administrative support to the Hub Operation/Cross Border Department.
- Communicate and liaise verbally or in writing (via emails) within and outside the organization.
- Responsible for all parcel recovery processes (Lost/Damaged/Service Breach).
- Responsible for all investigation for all parcels that need to be recovered.
- Solve and redirect within the given time frame.
- Maintain stable operations and establish a new process to scale up new initiatives.
- Continuously find ways to streamline operations.
- Organize and coordinate projects with our partners to ensure seamless execution Operations Admin.
- Perform any other ad-hoc duties as assigned by supervisors or operation managers.
Requirements
· Able to perform shift work if required
· On the job training will be provided
· Willing to learn, able to work independently
Competencies
· Attention to Detail — The job requires being careful about detail and thorough in completing work tasks
· Communication and interpersonal skills – The job requires being a skilled negotiator, listener, and agile speaker to address concerns across all levels of people
· Customer-focused orientation – The job requires being customer-focused, involves ensuring that all aspects of the company put its customers' satisfaction first
· Cooperation — The job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude
· Mental strength/Stress tolerance – The job requires the capacity to endure pressure or uncertainty without becoming negative towards self or others
· Teamwork – The job requires a great amount of collaboration to work and perform more efficiently in a team
It's easy to be part of the J&T Express Singapore family.
If you feel that you meet the above requirement and share the same value as us, simply submit your application with your CV, academic records, and your reference letter (if any).
We look forward to receiving your application!
