Responsibilities (Inclusive of any ad-hoc duties):
• Manage daily clinic operations and provide necessary assistance to Physicians
•Provide TCM services according to TCM Physician’s prescription
• Assist in supervising the registration and billing processes
• Follow up on both physicians and patients’ requests
• Monitor clinic patient flows and attend to patients’ needs
• Schedule duty, leave rosters and deployment of staff within the clinic
• Ensure clinic quality matches closely to the Service Standards
· Able to explain the clinic services to customers and advise what service customer require to do
