Responsibilities:
- To work closely with Sales Manager & Sales Team to deliver a seamless and pleasant experience to our customers.
- Sell our products and/or services to local, B2C & overseas clients
- Build and maintain relationships with new and existing clients
- Handle customer feedback & complaints
- Maintain records of all sales leads, activity, order history and pricing
- Sales coordination including assisting sales team to arrange customers appointment, handling urgent calls, sales emails and messages when sales representatives are unavailable.
- Handling orders by phone, email, SMS or mail and checking the orders have the correct prices, discounts, MOQ.
- Inputting orders to company’s system, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
- Ad-hoc duties as assigned
- Requirement:Strong interpersonal skills
- Willing to work independently and initiative
- Proactive problem solvers
- Computer use competency
- Well-developed phone manners and high comfort level in initiating conversations is essential
- Social and positive personality
- Able to work on weekends and Public holidays(Shift)
Benefits:
- Performance Bonus
- Staff Discount
- Medical Benefits
- Training Opportunities
- Career Advancement
1 year of relevant work experience required for this role
