Job Scope of Assistant Coordinator
- Perform financial counselling and basic hearing aid counselling for patients.
- Conduct triaging for all patients referred for hearing aid and tinnitus management services.
- Manage all related allied health administrative paperwork and appointments.
- Process and track all hearing aid orders, delivery, and invoices.
- Ensure proper and smooth application and tracking of relevant fundings for needy patients who need hearing aids.
- Participate in quality improvement initiatives.
- Any other ad-hoc tasks that may be assigned.
Qualification:
- Possess at least a NITEC or equivalent education certification with relevant discipline.
Experience:
- Fresh graduates are welcome. Clinical experience not required.
- Previous experience working in a similar healthcare setting is preferred.
Job Requirements:
- A minimum of 3 to 6 months on-the-job training supervised by a Coordinator is required.
- Strong organisational and multitasking skills.
- Excellent communication and interpersonal skills.
- Proficiency in using electronic medical record systems.
- Ability to work well in a fast-paced and dynamic environment.
- Attention to detail and accuracy.
- Can work effectively as part of a multi-disciplinary team.
- Possess a passion for helping people with hearing loss and other disabilities.
