· Deliver a variety of spa services (body treatments, massages, waxing and manicure/pedicure) in a safe and comfortable manner
· Maintain equipment and sample inventory of products
· Keep documentation and maintain clients’ files
· Keep a clean and stocked room
· Acknowledge and respond to relevant customer queries, needs and expectations
· Suggest and promote retail products or additional services
· Uphold hygiene standards and follow health and safety regulations
· Cooperate with and report on administration on any arising issues
· Apply best practices and be up to date with market trends
· Must work on weekend and public holidays