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Jobs in Singapore   »   Jobs in Singapore   »   ServiceNow Consultant
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ServiceNow Consultant

Avn Digital Pte. Ltd.

AVN-Digital is an expert in providing technology enabled business solutions and services. Since inception, AVN-Digital has helped clients Cyber-security, Data Analytics and Robotic Process Automation to improve their operations and profitability, focus on core competencies and achieve business results such as increased agility, innovation and profitable growth. Our in-depth technical knowledge coupled with industry experience and our unique methodologies enable us to successfully deliver and meet our customer’s expectations.

We are seeking a highly skilled Java Software Developer with a strong background in software development to join our dynamic team. The ideal candidate should have expertise in JavaScript, Node.js, React.js, and a comprehensive understanding of software testing methodologies.

As a key member of our development team, you will play a crucial role in designing, implementing, and maintaining innovative web applications while ensuring their quality through effective testing practices. If you are passionate about creating robust and reliable software solutions and possess a solid foundation in both development and testing, we invite you to apply.

Job Description:

The ServiceNow lead focuses on short-term operational and/ or tactical responsibilities by providing management to a group of professionals. This person oversees the strategy implementation and operations for design, development, testing, debugging, and implementing of ServiceNow modules in support of end users' needs on platforms. This person mentors, coaches, coordinates as well as provides technical leadership to the junior staff also focuses on policy and strategy implementation and control.

Brief Profile

  • The lead applies critical and analytical thinking toward developing optimal application solutions. The ideal candidate will possess a strong background in ServiceNow or related Service Management experience, architectural design and a deep understanding of modern technologies.

Key Responsibilities:

  • Lead the design, development, and implementation of ServiceNow solutions to meet business requirements.
  • Manage and oversee ServiceNow platform configuration, customization, and integration with other systems.
  • Collaborate with cross-functional teams to understand business needs and translate them into technical solutions.
  • Provide technical leadership and mentorship to the ServiceNow development team.
  • Ensure the stability, performance, and security of the ServiceNow platform.
  • Stay updated with ServiceNow releases and new functionalities, incorporating them into the existing environment where applicable.
  • Develop and maintain technical documentation, including system architecture, design, and procedures.

Experience and Skill Sets:

  • Degree in Computer Science, Computer Engineering, Software Engineering, or related discipline.
  • At least 6+ years of hands-on experience with ServiceNow platform implementation and administration.
  • Strong programming skills, particularly in Java, JavaScript, or similar languages.
  • Good knowledge of ITIL, Risk and Compliance, Project Management related processes.
  • Extensive knowledge of ServiceNow modules such as IT Service Management (ITSM: Incident, Change, Problem, CMDB, etc.), ITOM (Service Mapping, Discovery, etc.), ITAM etc.
  • Proficient in ServiceNow development, including UI Policies, Business Rules, and Client Scripts.
  • Good communication skills with strong people skills with the ability to interact effectively with stakeholders at all levels. Comfortable working with geographically dispersed offshore and cross-functional teams.
  • ServiceNow certifications (ServiceNow Certified System Administrator, Certified Implementation Specialist, etc.) are a plus.
  • Demonstrated leadership and managerial experience in a supervisory capacity is a plus.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

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