Operation Manager /Afterlife Industry/ Up to $5500 + VB
Ø Up to $5500 + VB
Ø Opportunities for personal/career development.
Ø Comfortable working in the funeral industry
Ø Able to communicate with Chinese-speaking clients
RESPONSIBILITIES:
· Conduct morning briefings and updates, and the delegation of duties to Team Leaders
· Provide budgetary updates to the Finance Department
· Oversee the timely preparation of monthly schedules, i.e. standby, night service
· Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
· Oversee quality control matters pertaining to standards, rituals and customs
· Improve operational management systems, processes, and best practices
· Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
· Plan and review compensation actions, enforcing policies and procedures.
· Oversee morale, welfare and health of all operations staff
· Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
· Oversee recruitment and personnel interview
· Other ad-hoc duties as assigned by the Managing Director (MD)
REQUIREMENTS:
· Minimum 2-4 years of management experience
· Comfortable working in the funeral industry
· To converse well in both English and Chinese (to liaise with Chinese-speaking clients and monks)
· Able to work in fast-paced environment
· Good team player with good interpersonal communication skills
· Self-motivated, meticulous, and independent
· Strong organization skills
· Possess class 3 driver license
· Able to do shift work, and work on Public Holidays and Overtime
OTHER INFORMATION:
· Location: Geylang Bahru
· Working Days/Hours: alternate 5 and 6 days (8am to 5pm)
· Salary: Up to $5500 + VB (salary will commensurate according to experience & qualifications)
· The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.
Please indicate the below information in your resume:
- Current & Expected salary
- Reason(s) for leaving
- Availability to commence work
We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.
