Primary Role
- Oversee the assigned retail store daily operations to ensure efficiency, quality, service standards and cost-effective management of resources
- To create, update and audit the retail store SOP and ensure that the SOP is observed consistently by the team
- Provide necessary guidance & consultation on incoming stocks and conduct regular stock check to ensure the consistency of all products
- Manage, groom and motivate the team to foster continuous improvement - To assist in staff recruitment selection, on job training, performance management & disciplinary/dismissal issues as required
- Oversee the planning of duty rosters and ensure prudence - Ensure strict adherence to local regulations and labour laws
- Conduct frequent staff performance appraisal exercise when necessary
- Assist in new stores set ups, including planning of the new stall layout and equipment purchase
- Analyse and propose sales & promotional strategies to achieve higher revenue
- Assist to plan, formulate and/or review new products and/or selling price from time to time
Secondary Role
· Maintaining a full set of accounts with banks, payables, joint ventures, properties, projects and consolidated financial reporting.
· Liaise with bankers, auditors, tax agents, corporate secretary and other external parties
· Monitoring budget, cash flow, foreign exchange and projections.
· Prepare monthly and annual financial statements of the companies in the Family Office including management reporting.
· Maintain filing and record keeping of manual and electronic documents which should be efficient, intuitive, logical, secure, and user friendly.
· Implementing and maintaining standard procedures / administrative processes.
· Liaise with service providers on office administrative and/or maintenance matters.
· Perform other ad-hoc duties assigned by the Family Office management.
